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Forum Discussion
Ray Brown
3 months agoNew member | Level 2
Unable to save a file after editing it on my Mac
Hi There
I'm getting a problem in Macbook Finder. I open a file and after I amend it, I am unable to save it. I get the following screen. It tells 'me' I can 'Read & Write" but also tells 'me' that 'you can only read.' Working with the same files online seems to work fine. Hope someone can help
- WalterDropbox Staff
Hey there Ray Brown - sorry to hear you're having issues with this.
The screenshot you sent us is from a folder, not a file. Could you send us a screenshot of the exact error you're getting when doing this so that we can have a visual too?
Also, what is your computer's OS version, and the version and status of the Dropbox desktop app as shown in your menu bar?
Any additional information is more than welcome!
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