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Forum Discussion
mike1921
6 years agoHelpful | Level 5
slow deleting files on dropbox.com
when i go into a folder with say 80 files (50mb files) and click to select them all and then delete it used to be instant. Now it can take 30 seconds or more to delete 80 files from the website. This has only happened in the past week. Before this everything was instant.
Help!!!!!!!
Have you tried another browser?
Cleared local cache/cookies etc.? I've not seen anything on here which would hint at a Dropbox wide issue.
- MarkSuper User II
Have you tried another browser?
Cleared local cache/cookies etc.? I've not seen anything on here which would hint at a Dropbox wide issue.
- mike1921Helpful | Level 5
this did not sovle the problem!!!!!!!!!!!!!
- mike1921Helpful | Level 5
Mark please advise
- JaneDropbox Staff
Hey there (mike1921), thanks a lot for the video of what this looks like on your end! As you’ve mentioned that this hasn’t improved, could you also let us know if that persists across browsers? Additionally, is there any chance you had noticed any delay in your network speed (i.e. in other websites)? Please let us know on this discussion & we’ll take it from there!
- GHOSTHUNTERINVIRGINAExplorer | Level 3It's still going on today, 09 OCT 21. Plus, I delete items, and it STILL says "Your Dropbox Is Full". I can't afford the extra storage.
- MarkSuper User II
Simply put you havent deleted enough.
If you delete 2gb of files but are 3gb of files over quota you are still 1gb over quota and as such... it is still full.
Dont think about volume of files think about size of files.
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