We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

anonymous's avatar
anonymous
4 years ago

my files disappeared.

I installed the dropbox on my MAC and it automatically uploaded some files. However when I entered the dropbox, it is not there. it is an important file and I cannot miss it. Can someone help me? ...
Computer Backup
Delete
Desktop
Missing Files
Restore
Sync
2rerik's avatar
2rerik
Explorer | Level 4

Looks like it is exactly as you have explained. Just a lot of weird suggestions from support, absolutely no solution to the problem. This is absolutely incredible..

Iike's avatar
Iike
Helpful | Level 5
8 months ago
Oh yah. You’ll hear same thing over and over. Then they will send it to TOP SUPPORT and they will say exact same thing.

They are crooks. I saw a huge class action lawsuit coming.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!