\n
\nWhat you described is exactly what you need to do.
\n
\nYou'll need to sign out of the Dropbox application on your old desktop. This will disconnect the computer from your account.
\n
\nThen, you'll need to delete the Dropbox folder with the old files and sign back in. This will sync the versions of your files as they appear in your Dropbox account online.
\n
\nLet me know if you have any questions!","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2021-06-21T00:20:36.322-07:00","lastPublishTime":"2021-06-21T00:20:36.322-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1927},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:527958/message:528125","readOnly":false,"editFrozen":false,"body@stringLength":"818","rawBody":"Hey
\n
\nWhat you described is exactly what you need to do.
\n
\nYou'll need to sign out of the Dropbox application on your old desktop. This will disconnect the computer from your account.
\n
\nThen, you'll need to delete the Dropbox folder with the old files and sign back in. This will sync the versions of your files as they appear in your Dropbox account online.
\n
\nLet me know if you have any questions!","customFields":[],"kudosSumWeight":1,"repliesCount":5,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:528125_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:46":{"__typename":"Rank","id":"rank:46","position":29,"name":"Explorer | Level 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Old Computer , New Syncing Issues","moderationData":{"__ref":"ModerationData:moderation_data:609796"},"body":"
Hi DHM42, just for clarification, what exactly was the Dropbox desktop application syncing?
\n\n
Did you somehow still have a copy of the Dropbox folder on your machine prior to the installation? Was it syncing files from the Dropbox site down onto your machine?
\n\n
Could you provide an example of a file or folder that isn't syncing from the site?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2022-07-15T04:46:50.544-07:00","lastPublishTime":"2022-07-15T04:46:50.544-07:00","metrics":{"__typename":"MessageMetrics","views":1371},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:527958/message:609796","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDYwOTg4NCw2MDk4ODQ","node":{"__ref":"ForumReplyMessage:message:609884"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"582","rawBody":"Hi
\n
Did you somehow still have a copy of the Dropbox folder on your machine prior to the installation? Was it syncing files from the Dropbox site down onto your machine?
\n\n
Could you provide an example of a file or folder that isn't syncing from the site?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:609796_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:609884":{"__typename":"ModerationData","id":"moderation_data:609884","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:609884":{"__typename":"ForumReplyMessage","uid":609884,"id":"message:609884","revisionNum":1,"author":{"__ref":"User:user:1556974"},"readOnly":false,"repliesCount":2,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:609796"},"conversation":{"__ref":"Conversation:conversation:527958"},"subject":"Re: Old Computer , New Syncing Issues","moderationData":{"__ref":"ModerationData:moderation_data:609884"},"body":"I don't think that I had a copy of the files stored locally. I had deleted everything after signing out of my dropbox account, but maybe there was another copy stored somewhere that I am unaware of. Some background:
The folder in question is shared with colleagues at work. I use a Mac at work that is synced with my dropbox account. About a month ago, I changed/moved/added several folders within that shared folder. Then school ended for the summer and I didn't access dropbox for about a month. Yesterday I opened that folder from my home PC and saw that I am missing several of the folders that I added (sadly with a lot of important files). I can see all of the changes reflected in my online account, but it is not syncing with my home PC.
I tried creating a new sub-folder (in the shared folder) on my home PC. It immediately appeared in my online account. So it appears that the sync is working in one direction. I just can't seem to get my locally stored files on my PC match what is in my online account.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-07-15T11:34:16.691-07:00","lastPublishTime":"2022-07-15T11:34:16.691-07:00","metrics":{"__typename":"MessageMetrics","views":1347},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:527958/message:609884","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDYwOTg5MSw2MDk4OTE","node":{"__ref":"ForumReplyMessage:message:609891"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1093","rawBody":"I don't think that I had a copy of the files stored locally. I had deleted everything after signing out of my dropbox account, but maybe there was another copy stored somewhere that I am unaware of. Some background:
The folder in question is shared with colleagues at work. I use a Mac at work that is synced with my dropbox account. About a month ago, I changed/moved/added several folders within that shared folder. Then school ended for the summer and I didn't access dropbox for about a month. Yesterday I opened that folder from my home PC and saw that I am missing several of the folders that I added (sadly with a lot of important files). I can see all of the changes reflected in my online account, but it is not syncing with my home PC.
I tried creating a new sub-folder (in the shared folder) on my home PC. It immediately appeared in my online account. So it appears that the sync is working in one direction. I just can't seem to get my locally stored files on my PC match what is in my online account.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:609884_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:609891":{"__typename":"ModerationData","id":"moderation_data:609891","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:609891":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1556974"},"id":"message:609891","revisionNum":1,"uid":609891,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:609884"},"conversation":{"__ref":"Conversation:conversation:527958"},"subject":"Re: Old Computer , New Syncing Issues","moderationData":{"__ref":"ModerationData:moderation_data:609891"},"body":"Problem Solved! AS it turns out, my computer was syncing properly, but the new folders were not being included because of the naming convention. I named the folders with a word followed by an asterix to differentiate them from the old folders of the same name. My online accoung and my Mac were happy enough with the asterix in the name, but the PC wasn't having it. When I changed the folder names they appeared immediately on my PC.
Thanks for the help.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":1,"postTime":"2022-07-15T12:33:19.485-07:00","lastPublishTime":"2022-07-15T12:33:19.485-07:00","metrics":{"__typename":"MessageMetrics","views":1336},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:527958/message:609891","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"492","rawBody":"Problem Solved! AS it turns out, my computer was syncing properly, but the new folders were not being included because of the naming convention. I named the folders with a word followed by an asterix to differentiate them from the old folders of the same name. My online accoung and my Mac were happy enough with the asterix in the name, but the PC wasn't having it. When I changed the folder names they appeared immediately on my PC.
Thanks for the help.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:609891_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1743510236578":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1743510236578","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1743510236578":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1743510236578","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:609891_1":{"__typename":"Revision","id":"revision:609891_1","lastEditTime":"2022-07-15T12:33:19.485-07:00"},"Revision:revision:609796_1":{"__typename":"Revision","id":"revision:609796_1","lastEditTime":"2022-07-15T04:46:50.544-07:00"},"Revision:revision:609884_1":{"__typename":"Revision","id":"revision:609884_1","lastEditTime":"2022-07-15T11:34:16.691-07:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001013","messageSubject":"old-computer--new-syncing-issues","messageId":"527958","replyId":"609663"},"buildId":"Btkyb7T6TeYM9D2gUmiOv","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}