You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

t4ngml's avatar
t4ngml
Helpful | Level 6
3 years ago

New named Dropbox structure

I am a user of DropBox Business, on Windows 10. Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken. A quick look learned me that the structure had changed...
desktop
dropbox business
Multiple Accounts
Organize
sort
Eastsite's avatar
Eastsite
Helpful | Level 6

Why do you change the top folder name of Dropbox in my case from e.g.
"C:\AB\Dropbox (MUSTER)" to
"C:\AB\MUSTER Dropbox" and
How can I change the name back to "Dropbox (MUSTER)"?

 

This is a disaster. All links and connections, established in the past, are now broken. 

Why not give users the option to decide whether they want to have the new name (made up by dropbox) or keep the old name?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Eastsite wrote:

All links and connections, established in the past, are now broken.

Create a symbolic link that points C:\AB\Dropbox (MUSTER) to C:\AB\MUSTER Dropbox.

  • Eastsite's avatar
    Eastsite
    Helpful | Level 6
    3 years ago
    Rich wrote:
    Eastsite wrote:

    All links and connections, established in the past, are now broken.

    Create a symbolic link that points C:\AB\Dropbox (MUSTER) to C:\AB\MUSTER Dropbox.

    That helped, to create 


    mklink /J "C:\AB\Dropbox (MUSTER)" "C:\AB\MUSTER Dropbox"

    and to integrate the folder Dropbox (MUSTER) into boxcryptor.

     

    @Dropbox: Please give us a reason why you have renamed the root folder and not given the user the option to keep the old spelling of the root folder.

    @Dropbox: Remember that you can only remain a leader (or competitive with the big ones) if you explain your actions.

  • Eastsite's avatar
    Eastsite
    Helpful | Level 6
    3 years ago

    A side effect is that it doesn't look so nice to have 2 dropbox root folders underneath each other:

    "Dropbox (MUSTER)"

    "MUSTER Dropbox"

  • kaelmh's avatar
    kaelmh
    New member | Level 2
    3 years ago

    We are experiencing the same issue, our head file is preceded with the name of each user, so it's different for everyone. As a result, when one user works on and saves a file, the link will be broken for the next person who opens it as the filepath has the previous user's name associated. We are having to relink every time a file is opened (using Vectorworks and Adobe Indesign software). 

     

    Our office is split between Windows and Mac users - is the symbolic link applicable to both, and would it work for this issue?

     

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!