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Forum Discussion
New named Dropbox structure
I am a user of DropBox Business, on Windows 10.
Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken.
A quick look learned me that the structure had changed...
Why do you change the top folder name of Dropbox in my case from e.g.
"C:\AB\Dropbox (MUSTER)" to
"C:\AB\MUSTER Dropbox" and
How can I change the name back to "Dropbox (MUSTER)"?
This is a disaster. All links and connections, established in the past, are now broken.
Why not give users the option to decide whether they want to have the new name (made up by dropbox) or keep the old name?
The whole set-up of my company is based on the Dropbox folder.
All software that builds on data from Windows files now uses invalid addresses because Dropbox changes the path name. My software is therefore flying blind at the moment. I have to set everything up again. And I am only one of x-million customers.
The reason for staying with Dropbox and not switching to OneDrive was that Dropbox understands how important file structures are, and Dropbox keeps its hands off the top folder level, unlike Microsoft. That reason no longer exists.- Jackson
Dropbox Staff
Hello Eastsite, sorry to hear about your issue.
The Dropbox folder is named automatically, and it can not be manually renamed.
Each Team Admin, should have been notified prior to the upgrade, about the incoming changes.
You can request renaming the folder as feature, by up-voting it in our Share an Idea part of the forum.
Hope this clears things up.
1) You, as the Dropbox team, write this as if it is self-evident that Dropbox customers have to deal with these deficiencies of Dropbox. This is an unsatisfactory customer support. Does Dropbox not see the problems Dropbox is causing with this renaming of the dropbox root folder?
2) Sorry, the button "Vote for this idea" on this site https://www.dropboxforum.com/t5/Dropbox-ideas/Renaming-Dropbox-root-folder/idi-p/230261#comments does not work.
If the button doesn't work for me today and the button hasn't worked for the last 5 years either, then you can assume 4400 votes instead of 44 votes....
- Rich
Super User II
Eastsite wrote:
All links and connections, established in the past, are now broken.
Create a symbolic link that points C:\AB\Dropbox (MUSTER) to C:\AB\MUSTER Dropbox.
Rich wrote:
Eastsite wrote:All links and connections, established in the past, are now broken.
Create a symbolic link that points C:\AB\Dropbox (MUSTER) to C:\AB\MUSTER Dropbox.
That helped, to create
mklink /J "C:\AB\Dropbox (MUSTER)" "C:\AB\MUSTER Dropbox"
and to integrate the folder Dropbox (MUSTER) into boxcryptor.@Dropbox: Please give us a reason why you have renamed the root folder and not given the user the option to keep the old spelling of the root folder.
@Dropbox: Remember that you can only remain a leader (or competitive with the big ones) if you explain your actions.
A side effect is that it doesn't look so nice to have 2 dropbox root folders underneath each other:
"Dropbox (MUSTER)"
"MUSTER Dropbox"
We are experiencing the same issue, our head file is preceded with the name of each user, so it's different for everyone. As a result, when one user works on and saves a file, the link will be broken for the next person who opens it as the filepath has the previous user's name associated. We are having to relink every time a file is opened (using Vectorworks and Adobe Indesign software).
Our office is split between Windows and Mac users - is the symbolic link applicable to both, and would it work for this issue?
