You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
t4ngml
3 years agoHelpful | Level 6
New named Dropbox structure
I am a user of DropBox Business, on Windows 10.
Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken.
A quick look learned me that the structure had changed...
joimagg_work
3 years agoExplorer | Level 4
Hello Dropbox,
I am wondering why Dropbox runs out a fundamental folder structure change without notifying it's customer beforehand?
What has changed?
- Main Dropbox folder name changed from "Dropbox (*Company*)" to "Dropbox *Company*"
- A "User folder" added as a "root directory", so an extra step into the Dropbox file directory.
- "Team folder" sits alongside "User folder" in the Dropbox "root directory"
Why Dropbox should notify before this kind of change?
- This change broke all links in all programs that use reference links. (InDesign, CAD programs).
- Our company now needs to go through all files using links and relink files with the added step of the user folder.
- This change broke the "Virtual drive letter" link in Windows.
- Creates confusion in the company, suddenly files dont work, links that were there, are not there...general confusion for a whole day.
I want to emphasize that I am not againts this change, it makes sense. But it is a change that Dropbox needed to notify beforehand. At the minimum write something about it in the "Whats new" page. I cannot find any information about this change.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!