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Allisonruff27's avatar
Allisonruff27
New member | Level 2
2 months ago

My Teams account got deleted. I'm panicking, what can I do?

This is my first time posting here - and I’m completely panicked. I just tried to log in to my Dropbox (apparently I had teams - I had no clue - I think I just signed up for the biggest amount of sto...
Delete
dropbox business
recover files
Allisonruff27's avatar
Allisonruff27
New member | Level 2
Tagging a few other people in case anything can be done to speed this up. I’m panicked about losing a lifetime of memories. Today would be 30 days since business account deletion, and I’m worried that might matter if it goes beyond that. I didn’t realize I even had a teams account. I only got 3 emails warning me of possible deletion, and they went to junk. I’ve been sick for most of this year, and am just now getting better. I only noticed my account was deleted when I went to Dropbox today to try and start going through the past 11 years of family photos. Hannah Nancy Walter Jay
BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
2 months ago

Hi Allisonruff27,

 

I can see that a member of our support team was able to restore your account. Please let us know if you need any further assistance.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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