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Forum Discussion
Wanguo
3 months agoExplorer | Level 3
My files are lost and can't be restored
登入後發現有檔案顯示我被盜用賬號,要聯絡某電子郵件,但我聯絡後也沒有回應,裡面的檔案資料夾全部遺失,也沒有在回收垃圾桶,然而也沒有備份..請問該如何解決? 求解答謝謝
- JayDropbox Staff
Hi Wanguo, thanks for bringing this to our attention.
Just for clarification, are there no files in the events page or deleted files page?
This will help me to assist further.
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@Wanguo 您好,感謝您讓我們注意到這一點。
只是為了澄清一下,事件頁面或已刪除文件頁面中沒有文件嗎?
這將幫助我進一步提供幫助。
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