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New member | Level 2

11 months ago

Is there a way to change whom alerts go to in regards to things like adding and deleting accounts?

Hello,

Ideally we should have control that we can have certain types of alerts reach only certain folks depending on their job role in the organization.

For instance, currently our executive team from all departments receives notifications of folks being on-boarded and/or off-boarded. This leads to questions at times that are best handled by a certain role in the organization rather than a team email blast.

Thanks

dropbox business

Notifications

3 Replies

Megan
Dropbox Staff
11 months ago
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Hi WirelessGuru, I hope you're doing well!

If I understand your request correctly, it sounds like you're using a Business team and you'd like to know more in regards to the notifications when adding or removing members from the team, right?

Would you like to describe in a tad more detail the notifications you're referring to, and if the departments you're talking about are admins in the team?

How would you like for us to help, and bring into fruition these thoughts, and ideas?

Let me know more!
- WirelessGuru
  New member | Level 2
  11 months ago
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  Hi Megan,
  
  Here is a sample of the subject and text of a notification about a new member joining the organization.
  
  Subject: "person@person.com joined the Person Dropbox."
  
  Body: "person@person.com has successfully joined the Person Dropbox for teams team.
  Now that they are team members, you can manage them in the admin console."
  These type of notices should only go to account admins and not the organization.
  
  How can I select my audience for updates to staff members and staff member access privileges?
  
  Thanks,
  
  Dan
Hannah
Dropbox Staff
11 months ago
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Hey WirelessGuru, thanks for the clarification.

There's currently no way to change who gets these notifications.

Since that's the case, I would suggest taking a look at Emma's tips here for posting an idea.

That way, you can make sure your idea is phrased correctly, so you can go ahead and post it for others to up-vote.

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Hello,

Is there a way to change whom alerts go to in regards to things like adding and deleting accounts?

Ideally we should have control that we can have certain types of alerts reach only certain folks depending on their job role in the organization.

Thanks

","body@stringLength":"607","rawBody":"

Hello,

Is there a way to change whom alerts go to in regards to things like adding and deleting accounts?

Ideally we should have control that we can have certain types of alerts reach only certain folks depending on their job role in the organization.

Thanks

","kudosSumWeight":0,"postTime":"2024-05-31T10:44:41.601-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:dropbox business","text":"dropbox 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Is there a way to change whom alerts go to in regards to things like adding and deleting accounts?","moderationData":{"__ref":"ModerationData:moderation_data:775115"},"body":"

Hi WirelessGuru, I hope you're doing well!

If I understand your request correctly, it sounds like you're using a Business team and you'd like to know more in regards to the notifications when adding or removing members from the team, right?

Would you like to describe in a tad more detail the notifications you're referring to, and if the departments you're talking about are admins in the team?

How would you like for us to help, and bring into fruition these thoughts, and ideas?

Let me know more!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2024-06-03T15:15:09.533-07:00","lastPublishTime":"2024-06-03T15:15:09.533-07:00","metrics":{"__typename":"MessageMetrics","views":468},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:774585/message:775115","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDc3NTE5MCw3NzUxOTA","node":{"__ref":"ForumReplyMessage:message:775190"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"802","rawBody":"

Hi , I hope you're doing well!

If I understand your request correctly, it sounds like you're using a Business team and you'd like to know more in regards to the notifications when adding or removing members from the team, right?

Would you like to describe in a tad more detail the notifications you're referring to, and if the departments you're talking about are admins in the team?

How would you like for us to help, and bring into fruition these thoughts, and ideas?

Let me know more!

Hi Megan,

Here is a sample of the subject and text of a notification about a new member joining the organization.

Subject: \"person@person.com joined the Person Dropbox.\"

Body: \"person@person.com has successfully joined the Person Dropbox for teams team.
Now that they are team members, you can manage them in the admin console.\"

These type of notices should only go to account admins and not the organization.

How can I select my audience for updates to staff members and staff member access privileges?

Thanks,

Dan

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Hi Megan,

Here is a sample of the subject and text of a notification about a new member joining the organization.

Subject: \"person@person.com joined the Person Dropbox.\"

Body: \"person@person.com has successfully joined the Person Dropbox for teams team.
Now that they are team members, you can manage them in the admin console.\"

These type of notices should only go to account admins and not the organization.

How can I select my audience for updates to staff members and staff member access privileges?

Thanks,

Dan

Hey WirelessGuru, thanks for the clarification.

There's currently no way to change who gets these notifications.

Since that's the case, I would suggest taking a look at Emma's tips here for posting an idea.

That way, you can make sure your idea is phrased correctly, so you can go ahead and post it for others to up-vote.

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Hey , thanks for the clarification.

There's currently no way to change who gets these notifications.

Since that's the case, I would suggest taking a look at Emma's tips here for posting an idea.

That way, you can make sure your idea is phrased correctly, so you can go ahead and post it for others to up-vote.

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