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dbailey747's avatar
dbailey747
New member | Level 2
29 days ago

I can't delete a spam file that was added to my account.

a phisher loaded a spam file on in my dropbox and the three dots are not giving me the option to delete the file. I can delete all my other files/folders.  Suggestions? Thanks!
Delete
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
29 days ago

Hey dbailey747, let's jump right into this!

 

How did that happen exactly? Did someone have access to your Dropbox account, or is this a shared file? 

 

What options do you see on your end, when clicking the ellipsis next to the file? 

 

Let me know more!

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