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Forum Discussion
Erwinvipglobal
10 months agoExplorer | Level 3
I accidentally Synced my iPhone and it deleted the old files
Okay so I have 2 GB storage for many years. upon viewing my old picture files last night, I accidentally switched the synced and override the old files wiped it out. I went to deleted files just like how it’s instructed couldn’t find it. So I deleted the current files to see if i can trace it back to deleted files and I can. But the old files no where to be found. Anyone has any other suggestions would help and appreciated please 🙏🏻
thank you
Erwin
- JayDropbox Staff
Hi @Erwinvipglobal , thanks for contacting us!
In order to understand what happened, could you let me know what you mean by you 'accidentally switched the synced and override the old files'?
Are there any files in the events page on the site? Are you certain that this is the only email address you've used for a Dropbox account?
This will help me to assist further!
- ErwinvipglobalExplorer | Level 3Hello Jay,
My Drophox camera uploads was turned on and it uploaded current photos from my iPhone. It deleted the old files from Dropbox and could not find it
Thanks
Erwin- RichSuper User II
Erwinvipglobal wrote:
My Drophox camera uploads was turned on and it uploaded current photos from my iPhone. It deleted the old files from Dropbox and could not find itCamera Uploads doesn't delete files. In fact, it's not even capable of it. All it can do is upload photos and videos.
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