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Forum Discussion
I accidentally Synced my iPhone and it deleted the old files
Okay so I have 2 GB storage for many years. upon viewing my old picture files last night, I accidentally switched the synced and override the old files wiped it out. I went to deleted files just...
Jay
Dropbox Staff
Dropbox StaffHi @Erwinvipglobal , thanks for contacting us!
In order to understand what happened, could you let me know what you mean by you 'accidentally switched the synced and override the old files'?
Are there any files in the events page on the site? Are you certain that this is the only email address you've used for a Dropbox account?
This will help me to assist further!
- Hello Jay,
My Drophox camera uploads was turned on and it uploaded current photos from my iPhone. It deleted the old files from Dropbox and could not find it
Thanks
Erwin- Rich
Super User II
Erwinvipglobal wrote:
My Drophox camera uploads was turned on and it uploaded current photos from my iPhone. It deleted the old files from Dropbox and could not find itCamera Uploads doesn't delete files. In fact, it's not even capable of it. All it can do is upload photos and videos.
- Jay
As Rich said, the camera uploads feature can't delete files from the site. Did you see any recent events on your account? Do you have another email address at all which could have a Dropbox account on it?
Hi Jay!
thank you for your response. It was logged in with the same account when it occurred. I didn’t logged off or anything .
