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Forum Discussion
Cardinal1
10 months agoExplorer | Level 4
How to delete a backup?
Hi, I recently logged on and found that my Dropbox folder was full (2GB). On investigation this was because an old laptop was being backed up. I removed it using the desktop app preferences yesterday...
- 10 months ago
Cardinal1 wrote:
I removed it using the desktop app preferences yesterday, but the files have still not been deleted.
Removing a device from your account doesn't delete files. You can manage your backups from the Backups page.
Rich
10 months agoSuper User II
Cardinal1 wrote:
I removed it using the desktop app preferences yesterday, but the files have still not been deleted.
Removing a device from your account doesn't delete files. You can manage your backups from the Backups page.
- Cardinal110 months agoExplorer | Level 4
Thank you so much for that - I've just gone and deleted everything. I really don't understand why that link isn't on (for example) https://help.dropbox.com/organize/how-to-manage-dropbox-backup though now that I know the link I can suddenly see it everywhere else!
- dr_blork10 months agoNew member | Level 2
Hey Rich! I'm trying to delete my backup as well. Followed the link & tried to delete the backup but getting an error that says "Couldn't delete 1 item". Any ideas?
Thanks!- Cardinal110 months agoExplorer | Level 4
Not a clue, sorry! Maybe start a new thread?
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