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thara's avatar
thara
Explorer | Level 3
5 years ago

How can I revert accidential folder move without affecting file sync?

Some of my teammates accidentially move a huge folder into another directory. It's easy to revert locally with Ctrl+Z but I'm afraid if it affects to file sync. What is the correct way to recover this kind of mistake?

I suppose that every operation will be queued and executed in certain timing so in a case of the mistake I stop dropbox, remove local dropbox folder and restart dropbox from the initial sync. Despite understanding it is stupid to wait for hours and hours I'm doing like this for safety but I hope there's more clever solution.

  • Yes, any changes made within Dropbox will sync to all other connected computers. There's no other way to revert a change like that without it syncing. Even if you were to rewind the account to a specific day, all the changes would need to sync to the conencted comptuers.

    Your best course of action is to simply move the folder back and allow the changes to sync.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi thara - welcome to the Community and happy Friday!

    Just so I can better advise here, could you send me the exact status of the desktop app as shown within your computer's system tray/menu bar? Is it 'Up to date' or still syncing those changes? 

    Let me know what you find and we'll take it from there. 

    • thara's avatar
      thara
      Explorer | Level 3

      Hi @Walter, happy Friday for you too!

      The machine that made mistake is syncing from the begenning and the other machines are all 'Up to date', so the mistake is not affected to the others.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hi again thara; how are you today?

        Do you have any updates on the matter?

        If your app is showing 'up to date' now, you can move those files back to their original location as desired. 

        Keep me posted please! 

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