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Marjolijn7737's avatar
Marjolijn7737
Helpful | Level 5
2 years ago

File retrieval

I deleted files from a shared folder about a year ago and now found out that this means that the files are deleted for everyone. Is there any way of retrieving these deleted files (so, deleted beyond the 30 day period)? Some of the other people who this folder was shared with have a paid Dropbox plan but I don't.

 

Your help will be so much appreciated.

Restore
  • Mark's avatar
    Mark
    2 years ago

    Hi Marjolijn7737 

     

    The files would have probably been recoverable for 180 days (as that's the paid recovery plan), however, as its over that time scale I'm afraid they are not recoverable at all now - even if you paid to upgrade. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi Marjolijn7737 

     

    The files would have probably been recoverable for 180 days (as that's the paid recovery plan), however, as its over that time scale I'm afraid they are not recoverable at all now - even if you paid to upgrade. 

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