We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Champeen Reet
2 years agoExplorer | Level 3
Deleting files from a business I no longer work with—just from my own Dropbox account?
New owners bought the company I worked for and essentially fired almost all the staff. Apparently they also shut us out of their Dropbox account—I can neither drag company files onto my desktop, nor ...
Megan
Dropbox Staff
Hi Champeen Reet, thanks for clarifying!
All you'd have to do would be to sign out of the app from the old account, and then sign in with your personal one. Want to give it a go, and let me know how it goes?
Champeen Reet
2 years agoExplorer | Level 3
Alas, you’re talking to a technologically challenged senior citizen. When I click on the Dropbox icon, my files and the company’s appear in the same window. I've downloaded my personal files to my desktop; should I delete both accounts and set up a new one? (That's presuming I can delete a business account from my computer.)
- Jay2 years agoDropbox Staff
Hi Champeen Reet, did you try the steps provided by my colleague to sign out of the Dropbox account?
Are you able to access the preferences from the system tray/menu bar?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!