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Forum Discussion
Delete account without access to 2 step verification.
I am unable to sign into my personal dropbox account that I had on my work computer. I no longer work there so I cannot access the 2-factor-authentication email sent by dropbox, so I can’t log in. ...
I did create a ticket. Ticket #24144619. I expect I can get it resolved soon. Thank you.
Megan
Dropbox Staff
Dropbox StaffThank you @beth92808!
Unfortunately your email was caught by our spam filter, but don't worry since I created a new ticket on my end for you.
I'll see you there!
Hello, I am having the same issue. I no longer work for the company I set up my account with the email associated with so I cannot get passed the 2 factor authentication. I sent a request for someone to get back to me. My ticket number is #24171495. Please let me know how to get this resolved.
- Walter
Hey @Bobby Williams - thanks for the ticket number.
I've found it in our system and passed your comments on to the agent who's handling your case.
They're going to be getting back to you soon, but please let us know if you have anything else to add.
Thank you Walter. How long until I hear back from someone?
