You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't find folders in Dropbox Rewind, when I try to restore them.
I deleted a bunch of files from Dropbox on Sept 16 or 17, and want to get them back. Tried dropbox rewind, but cannot find the files to rewind to. I can find plenty other files, but not the ones I need. When a user utilizes rewind, are some files not available?
I just did some researching, and I actually permanently deleted the files when I deleted. The research I did indicated that rewind would not recover permanently deleted files.
Bummer.
Thank you for the help, though.
- Megan
Dropbox Staff
Hey rdb268, welcome to our Community!
You should be able to see your deleted content when using Dropbox Rewind, including your folders. Is there a chance that the folders you're referring to, were shared content?
Have you checked your sharing tab, along with your events page, to see if you'll be able to locate them there?
Keep me posted!
It is not a shared file, and I checked the events page. None of the needed files are there.
I should add: I rewound to Sept 3, but most of the files should be there, as I added them prior to Sept 3. They are files I uploaded from my phone using the Dropbox app.
