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Forum Discussion
Cannot Delete Backup
I did a full computer backup and my dropbox is full. I cannot delete the back up file. Suggestions?
- Hi there LutherH, I hope you're doing well!
You'll need to disable the computer backup feature first, which you can do with the steps outlined towards the bottom of this article.
In step 6, you'll need to choose the keep the files on your computer, rather than in Dropbox, and the files will be automatically removed from your Dropbox account.
Let me know how it goes!
I have an old problem with that folder. I had another topic done a few years ago.
Now I see Dropbox made Dropbox Backup and I see that Backup 'active'.
So I no longer have that device and I've tried to go to Options > Delete
And because that device no longer exist and it's not connected I've selected "I don't have access"
And after that you can click to "Settings"
And redirect to Settings page on Security tab, I don't have that device connected, but I'm still unable to delete that folder.
What can I do to delete that folder?
I've made a copy of folder "Documents" from "My PC (L-34529)" on dropbox root path, and now I can't delete that neither.
Regards,
Mihai Paraschiv
