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Forum Discussion
All my videos turned into sized down jpegs when uploaded to Dropbox from mac's Photo app. Any ideas?
I just attempted to upload my 'favorites' folder i created in Photo by selecting all and using the 'copy' option in the drop down menu up top to a new folder in dropbox. It should have had enough roo...
dlott wrote:
all of the images/videos were renamed to variations of this: UNADJUSTEDNONRAW_thumb_66a7.jpg
That's not Dropbox doing that, and it can't convert videos into JPGs. There must be something else causing it.
Years ago I uploaded very important videos from my iPhone to the Dropbox app, I just tried to access the videos and they are showing up as photos. Is there anyway I can recover these videos. I am devastated as these were videos of my child growing through the years along with my
Mother who recently passsd away
Mother who recently passsd away
Megan
Dropbox Staff
Dropbox StaffHi Caseybird93, I hope you're doing well!
Keep in mind that Dropbox won't alter any of your files, since it's not autonomous.
I'd suggest you try to check for previous versions of the files, but if they were uploaded as such, you might not find anything.
Also, if you're using a basic account, you'll be able to restore only what happened in the past 30 days.
It's worth to give it a try though, right?
Let me know what you find.
Keep in mind that Dropbox won't alter any of your files, since it's not autonomous.
I'd suggest you try to check for previous versions of the files, but if they were uploaded as such, you might not find anything.
Also, if you're using a basic account, you'll be able to restore only what happened in the past 30 days.
It's worth to give it a try though, right?
Let me know what you find.
