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Forum Discussion

KafS's avatar
KafS
New member | Level 2
6 months ago

All my folders suddenly disappeared from my Dropbox account

Hi, Suddenly I have all my folders and subfolders that have disappeared from my Dropbox.  I don't share this Dropbox with any one. I haven't found anything relating trace of deletion of files....
Delete
Restore
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi there KafS - sorry to hear about your missing files.

 

If you've ensured that you're logged into the correct account, could you have a look at your events page and let me know if you see any signs of the files there?

 

Thanks!

  • KafS's avatar
    KafS
    New member | Level 2
    6 months ago

    Hi Walter,

    Thaknks for your quick answer!

    As I notice in my message I haven't found anything relating trace of deletion of files.

    No signs of the files deletion there?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      When is the last time you remember seeing them on the website KafS?

       

      Do you happen to have more than one email addresses perhaps? 

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        6 months ago

        Does Events show up the addition of the files? 

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