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Forum Discussion

Samara Christopher's avatar
Samara Christopher
Explorer | Level 3
4 months ago

Account deleted after being in a locked state. Can I recover it?

My account was deleted due to it being in a locked state. I am trying to recover my files. I only noticed that it was i a locked state 2 days after it was deleted. I don't even need the account back,...
Delete
Restore
Ar770's avatar
Ar770
Explorer | Level 3
Hi Megan I’m having the same issue as Samara can you help me as well?
Samara Christopher's avatar
Samara Christopher
Explorer | Level 3
4 months ago

Apparently, Once the warning date for account deletion because it's in locked state, it automatically deletes. Not even the specialized agent can recover the account. Which sucks! 

  • Ar770's avatar
    Ar770
    Explorer | Level 3
    4 months ago
    Thank You!
  • CTLAM's avatar
    CTLAM
    New member | Level 2
    4 months ago

    Hi Samara,

     

    I'm facing this same experience, were you able to retrieve your files?

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