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Forum Discussion

Lightfield's avatar
Lightfield
Explorer | Level 4

Hi i am getting an error -79 on downloading multiple files (word docs) from dropbox to my new mac running Big Sur. It is an M1 Macbook Pro. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago
Hi Lightfield, happy Tuesday! 

Can you send me a screenshot of the error you're referring to? 

Have you tried downloading the content using a totally different browser? 

Keep me posted, and we'll take it from there. 
  • dg_meta's avatar
    dg_meta
    Helpful | Level 5
    3 years ago

  • Lightfield's avatar
    Lightfield
    Explorer | Level 4
    3 years ago

    Hi Meghan, since this is a thread of similar reports I will summarize.

     

    Chrome and Safari

    Monteray Mac OS

    Macbook Pro Mx

     

    A -79 error does not require a screenshot, it is a system file error. 

     

    You have a bug. Please pass to a developer.

     

    • Caloring's avatar
      Caloring
      Helpful | Level 5
      3 years ago

      Any update with this? Same issue with new M1 iMac running Monterey. Files work fine on all other computers (Big Sur).

       

      • lingoliz's avatar
        lingoliz
        New member | Level 2
        3 years ago

        I've got the same issue - someone please help. Small files, big files, all the same. I don't think it's exclusive to dropbox files though - this is happening even with a zip I made on this machine! Using Monterey... relatively new machine to me...

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