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Forum Discussion
Zip file can not decompress Mac OS X
Hello DB.
I have now, on multiple occasions, had clients write me that when they download a folder I sent them, the resulting .zip file will provide an error when decompressed. I have myself re...
Hannah
Dropbox Staff
Dropbox StaffHey torbachkristensen, thanks for reaching out to the Dropbox Community today.
Which browser are you using to download the files?
Do you see any difference, if you download them from a different browser or a private browsing window?
And do the files preview correctly on the Dropbox website?
Keep me posted.
I don’t know what browser clients use, but for me it is Safari. Everything is perfect in my dropbox folder and the web interface. It is only the server generated zip files that get corrupted.
- Jay
Hi torbachkristensen, how large is the zip file once it is compressed and downloaded?
- Different. Between 100 and 400 mb. 20 files max.
- Walter
Hi there torbachkristensen, sorry to jump in here.
Out of curiosity, could you try another 3rd party app for unzipping/decompressing the zip files you mentioned?
