We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Steve A.13's avatar
Steve A.13
Helpful | Level 7
2 years ago

What happens to an online-only file after I access it?

I have several large files set as online-only. As I understand it, that means that although the files appear to be on my hard drive, they are only stored on Dropbox, and if I attempt to open one of t...
Desktop
Download
Preview
  • Hannah's avatar
    Hannah
    2 years ago

    Hey Steve A.13, just wanted to jump in here and confirm that once you've finished working on a file that's available offline, if you want it to go back to online-only, you need to right-click on it and choose to do it manually.

Steve A.13's avatar
Steve A.13
Helpful | Level 7

I know how to make them online-only. My question is do I need to repeat this after accessing the file (i.e., after the file gets downloaded for use when it was already marked as online-only).

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Steve A.13, are you running a Windows or a Mac device? If the latter, is the Dropbox folder located in the CloudStorage folder?

  • Steve A.13's avatar
    Steve A.13
    Helpful | Level 7
    2 years ago

    Windows.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Steve A.13, just wanted to jump in here and confirm that once you've finished working on a file that's available offline, if you want it to go back to online-only, you need to right-click on it and choose to do it manually.

      • Steve A.13's avatar
        Steve A.13
        Helpful | Level 7
        2 years ago

        Copy. Thanks, Hannah. That answers my question.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!