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Forum Discussion
Using full screen view of PowerPoint on iOS (iPad) jumps between slides
I have a problem where using full screen on a PowerPoint (.pptx) presentation will show me a different slide than what I started from. This behavior gets worse the more slides the file contains. As a...
Hannah
Dropbox Staff
Dropbox StaffHey MikVest, thanks for bringing this to our attention.
Are you previewing the files using the Dropbox app?
If you use the 'open with' option and open the files with the PowerPoint app, do you see the same behavior?
How about saving the file to your device and opening it locally?
Let me know and we'll go from there.
Hi @Hannah,
Yes im using the Dropbox App to preview the files. If I open them in the PowerPoint app everything works as it should, but for our use case its much simpler and cleaner to stay in the Dropbox app. It's only a Dropbox preview problem and it used to work before.
Saving the files on the device makes no difference - the same behavior happens.
Thanks!
- Hannah
Thanks for the update here!
Does clearing the cache of the Dropbox app help with this?
You can do so, by tapping on 'account', then on the gear icon and then on 'clear cache'.
Nope, I also tried that but without any difference.
The problem can be recreated across multiple devices, profiles and files. It seems to happen on all pptx files.
