You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
PeggyPhillips
7 years agoNew member | Level 2
"This site can't be reached" when accessing the Dropbox site
I am so frustrated with my account today. Four times I have had to verify it is me. When I try to open my "home" or "files" - I cannot see the files. I get a white page with shaded file folders. ...
- 7 years agoHi all, we’re currently experiencing issues with some users not accessing the Dropbox site.Our engineers are aware of this issue and are working on it as we speak.We appreciate your patience on this matter.
rrouth4458
7 years agoNew member | Level 2
When I try to open Dropbox from Safari instead of opening, it sends web address to my download folder. On Chrome it just says theat page is not available. Is Dropbox down?
- MKN7 years agoNew member | Level 2
Exact same problem in both Safari and IE. Clicking any link at all (e.g. "home" "files") was as if I was trying to download the webpage.
Happened when I was on a call with a client who was then not happy about being unable to access the file I sent with a "faulty" link!
Had to scramble to compress and e-mail the files instead.
It's been buggy all afternoon since then, 4xx error, 500 error. Yet somehow the Dropbox stats webpage says it is all fine and dandy with no outages! Guess all of us reporting same errors here don't count.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!