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Forum Discussion

Carl_in_MI's avatar
Carl_in_MI
Explorer | Level 4
5 years ago

Syncing is stuck on my Windows 10 computer. Can you help?

I am running dropbox in Win10. I started having issues the last couple days with syncing. The icon would show syncing but the sync was not resolving. I needed to make some space anyway so I moved a...
Computer Backup
Desktop
Download
Sync
Windows
  • BurtBumsnatch's avatar
    BurtBumsnatch
    5 years ago

    Try using IISCrypto.exe and checking "best practices" then apply and reboot.  Worked for me

Nalin307's avatar
Nalin307
Explorer | Level 4

I have reinstalled Dropbox with pointing Dropbox folder to E drive (earlier it was in D drive). Still no luck.

 

Nalin.

  • MarcosHG's avatar
    MarcosHG
    Helpful | Level 5
    5 years ago

    Hello Casper;

     

    Thanks for your reply. In my case, I already had performed an advanced reinstall, deleting all the residual Dropbox folders and files. Even I performed a Windows registry cleaning after uninstalling Dropbox.

    But after a clean reinstallation, the program continues syncing permanently, but it doesn't sync anything.

     

    I hope there will be any solution.

     

    Kind regards

  • Nalin307's avatar
    Nalin307
    Explorer | Level 4
    5 years ago

    Hi Casper,

     

    I did all as instructed.

    There ware no hidden Dropbox folders for

    %LOCALAPPDATA%
    %APPDATA%
    %PROGRAMFILES%
    %PROGRAMFILES(x86)%

     

     

    Dropbox installed using downloaded "Dropbox 102.4.431 Offline Installer.exe".

    Set the Dropbox folder to "D:\Dropbox".

    Added a file for checking whether it is detecting local changes. Doesn't seem to be so. Not downloading too.

    Dropbox still says "Syncing..."

     

     

    Thank you for looking into this.

    Could there be any other possible causes?

    Appriciate your help.

     

    Nalin.

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