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Forum Discussion
Square box in photos tab in the mobile app on Android
Hi, I am new to the community so please forgive me if I'm in the wrong segment. My queries is when I open the photos section on my Android app a square box appears & stays there. A little segment rot...
- Update is out and resolves the issue. Thanks.
I have the same issue. I also had the beta version, removed it, went to the regular version, but to no avail.
Thanks Jovada can you provide your phone details and Dropbox version same as us it might help drop box find the issue.
- The only thing so far is we on the same OS but I've not updated my OS for a little bit now so not sure what changed to cause the issue. I wonder if Dropbox have updated something on there end?
- I think it most likely is a Dropbox issue, I have 2 Android phones, both displaying the same symptoms, neither of which has been upgraded recently.
- Hannah
Dropbox Staff
Hey everyone, thanks for alerting us to this.
Our team is aware of this issue and are currently working on a fix.
As a temporary workaround, you can star a photo as a favorite, which should resolve the issue for you.
Make sure to keep an eye on this thread for any updates.
Thanks.
