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Craig M.18's avatar
Craig M.18
Helpful | Level 5
2 years ago

Search of Offline files does not work with MacOS Ventura 13

Documents that are offline only are not part of the search on the Mac.  This is especially relevant if I am looking for a phrase.  Example: "How we add value" does not show up on Spotlight search...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Craig M.18, how are you today?

 

Do you notice the same behavior when you search for a phrase on your Dropbox account online? 

 

Could you send me some screenshots, in order for me to have visual too?

 

Keep me posted, and we'll take it from there. 

Sailnby's avatar
Sailnby
Explorer | Level 3
2 years ago

I'm having exactly the same problem.  I've used the online installer and it made no difference.  I'llg uess that it has something to do with moving the DB folder from favorites to locations.

 

This did not occur before the last DB upgrade.  Using the search function simply does nothing.  No error or banners just no action at all.

 

Please help!

 

  • Sailnby's avatar
    Sailnby
    Explorer | Level 3
    2 years ago

    By the way, I'm on MBAir, 2020, Ventura 10.0.1.

     

    Thank you.

     

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Sailnby, how are you today? 

     

    What is the version, and syncing status of your app right now? Do you have any screenshots of what you described? 

     

    Keep me posted!

    • Sailnby's avatar
      Sailnby
      Explorer | Level 3
      2 years ago

      Hi Megan,

      I just noticed a test folder that copied on my mac, updated to the DB web version....Good   When I deleted the copy on the online DB version, it did not delete from my mac.

      Does this help?

      I'm on v162.4.5419. On the top menu shown.

      Thank you.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Sailnby, since your recent post, has the deletion been detected by the Dropbox desktop application and the folder removed from the computer?

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