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Forum Discussion

Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
6 months ago

Not able to download a photo from Dropbox to my phone. Why?

I've always used my PC for Dropbox and now all I want to do is download a picture to "photos" on my phone and I can't seem to do it. Can anyone help?
Download
Mobile
  • Marshal mellow's avatar
    Marshal mellow
    5 months ago
    By using my son's seemingly unorthodox method of screen grabbing the photo and saving it I would say, yes, it has (?) Thank you so much for all your help ❤️
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

My pleasure Marshal mellow!

 

If you need anything else, give us a shout!    🤗

Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
5 months ago
Wait! I (we) did it! I couldn't figure out where the photos were going when I clicked the down button. I needed "Gallery". At least it seems that way. Now I can download a photo and share it 😁 Actually, I haven't tried attaching one to an email or putting one on Facebook etc, but I assume I'll be ok. Thank you!

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