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Forum Discussion
Excel Files not opening to edit in Excel from Dropbox.
Started this week. On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to...
Issue still exists.
Issue still exists. Can't open password protected excel file in Dropbox app. Reported this a month ago to you all.
It's been months, are you all going to fix this? I am paying $120 a year for Dropbox, can you give me a partial refund?
Can you respond?
- Nancy
Dropbox Staff
Hi all, and thanks for your patience so far.
We expect the next release to have a fix for this issue, and we've reached out to inform MS of the issue in their integration.
Thanks for the update, sorry for the delayed response, I gave up checking for updates.
Glad to hear it will hopefully be fixed in the next update BUT I do want to add that NONE of my files are password protected and I cannot open Excel or Word docs from within the Dropbox app but I can when using the Excel or Word apps directly; so I do not think it is a password protection issues.
Hope this helps your engineers. When will the next release come out?
