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Forum Discussion

ijmolder66's avatar
ijmolder66
Explorer | Level 4
2 years ago

Excel Files not opening to edit in Excel from Dropbox.

Started this week.  On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to...
Error Messages
Mobile
Preview
Third Party Integrations
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey guys, thanks for your patience! 

 

We checked with our Engineers internally, and they have confirmed that this is an issue on Microsoft's end. On our end, we have informed Microsoft, as this needs to be addressed by them. 

 

Thanks a bunch! 

rajma420's avatar
rajma420
Helpful | Level 5
2 years ago

Any update from Microsoft?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi rajma420, as of yet, we have no update on this matter. We'll keep you updated as and when this has been resolved.

    • rajma420's avatar
      rajma420
      Helpful | Level 5
      2 years ago

      Issue still exists.

      • rajma420's avatar
        rajma420
        Helpful | Level 5
        2 years ago

        Issue still exists. Can't open password protected excel file in Dropbox app. Reported this a month ago to  you all.

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