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Forum Discussion

DeeC's avatar
DeeC
Helpful | Level 5
9 months ago

“This file is already open by another user or another application."

See message I get below:     I"ve tried logging out and back in, restart too... help please!
Desktop
Error Messages
Mac
View
  • DeeC's avatar
    DeeC
    9 months ago

    Hi Nancy, Thank you for your response - I resolved the issue. Long story short was having issues with my Ram space and unintentionally removed dropbox app from my desktop 🙂

     

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey DeeC! Thanks for posting here today. 

 

It looks like the error you’re getting is coming from Adobe and not Dropbox. 

 

However, when mentioning that you can’t relink or drag files to desktop from your Finder, can you clarify what’s happening exactly when you try to do this? 

 

Are you getting any errors when trying to open other types of files as well on the desktop app? 

 

Let me know, and we’ll go from there.

DeeC's avatar
DeeC
Helpful | Level 5
9 months ago

Hi Nancy, Thank you for your response - I resolved the issue. Long story short was having issues with my Ram space and unintentionally removed dropbox app from my desktop 🙂

 

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