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davisobel's avatar
davisobel
Explorer | Level 3
2 years ago

PSD File exists but won't open, and has an iCloud error

  My PSD file will not open. Says "iCloud files can't currently be previewed" I want to download and open in Photoshop. I have a full folder of files that register with full file information like...
Desktop
Mac
Preview
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi davisobel, thanks for messaging the Community!

 

It looks like the size on disk is 4 KB, meaning the file is marked as online-only.

 

Could you try marking it as available offline and then try opening it again?

 

Keep me updated with any progress!

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