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Forum Discussion
Print and Export options vanished from Dropbox App
I've used Dropbox on my Samsung S20 FE for a long time (and on previous phones). I've always been able to print my documents directly from the app. Tonight I tried to do so and the print option had v...
Howdy!
Let's see, I'm running Android 13 on a Samsung S20 FE. The Dropbox version is whatever is most recent--I uninstalled the app, then redownloaded the app from Playstore and reinstalled.
I thought I could print directly from Dropbox as of December 2023, but I'm not positive on that. It happens on all my documents and spreadsheets, but not pdfs or jpgs.
I cannot print if I open in Docs and I don't have Microsoft Word on my phone. However, I did discover that if I open them in Open Word there was a print option, which is helpful. I've never used Open Word, didn't know what it was, which is probably why I didn't try it earlier.
Jay
Dropbox Staff
Dropbox StaffHi americanpunkin, the export option has been moved to the Share button and is the 'Export a copy' option.
The Print button should still be visible on all versions of the app. Could you attach a screenshot showing that it's missing?
Is this happening is all folders on your account?
Hopefully this shows what I mean. I can open and read documents and spreadsheets in Dropbox directly with no problem, but there is no option to print them unless I open again in Open Word or Open Excel.
doc and docx optionsopen with optionsxls optionsopen with optionspng, pdf, and jpg options
- Nancy
Hi americanpunkin. I checked this with our team in the meantime, and from what I could find, the “Print” option isn’t available for Microsoft files, but for other types of files, like images and PDFs.
I can pass this as feedback to our team though, if you wish.
