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fourbanks's avatar
fourbanks
Helpful | Level 6
12 months ago

Missing 'Copy Dropbox link' option in Windows

Hi everyone 🙂

on the right click of edge browser, to move/back up to Dropbox keeps going missing and have to keep reinstalling drop box every day

is there a fix for this please

 

thanks 

desktop
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Windows
  • fourbanks's avatar
    fourbanks
    12 months ago

    Just an update in that Dropbox has gone missing from right click, so I have had to reinstall. 

    All OK again for the time being 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey fourbanks, let's jump right into this! 

     

    You mentioned re-installing and also Edge browser, so it's not entirely clear to me if you're using our website, or desktop app.

     

    I'm assuming you're referring to the desktop app, is that so? If yes, then can you hover your mouse over the little Dropbox icon, on your task bar next to your WiFi, and let me know the app's version, please? 

     

    Keep me posted, and we'll take it from there!

    • fourbanks's avatar
      fourbanks
      Helpful | Level 6
      12 months ago

      Hi Megan  🙂

      the build is 190.4.6383

      thanks

       

      nick 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Hey fourbanks, and how often does this happen on your end?

         

        If you could also send us a screenshot of what options you're seeing when you right click on your files in the Dropbox folder, I'd appreciate it.

         

        Have you rebooted your computer since you first noticed this?

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