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x2000's avatar
x2000
New member | Level 2
6 months ago

Mp3 audio file not fully streaming through the Dropbox shared link

Hi there,

I've shared an Mp3 one hour audio file with several people through their email addresses on the Dropbox website. Some can stream the full file and for others the audio stops at around 30 minutes. What is causing this problem please?

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hi x2000, thanks for messaging the Community!

     

    Depending on your plan, the preview times would vary according to this article.

     

    If you have any further queries, feel free to message back.

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