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Forum Discussion
riccardo28
3 years agoHelpful | Level 5
It takes AGES to download files
I don't know why but it suddenly got super slow, 1 day to download 7gb to give you and idea. I have a family plan. I've already checked my internet connection and it's fine; I've already tried t...
- 3 years ago
Does the issue persist after clearing your browser's cache or on another browser/incognito window riccardo28?
Jay
Dropbox Staff
Hi riccardo28, Amacc1920, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
riccardo28
3 years agoHelpful | Level 5
no, there are no restrictions for that,
I have a Mac with macOS Monterey 12.5.1
- Walter3 years agoDropbox Staff
Hey riccardo28, sorry to jump in, but have you tried rebooting your computer and router at all since you first noticed this?
- riccardo283 years agoHelpful | Level 5
Ok I solved the problem (in part). Basically the Dropbox app started to work when I set the synchronization folder by folder, because I didn't have enough space on my PC to synchronize directly all the files in one shot. It was a bit annoying because I had to synchronize a single folder and then move those files to the external hard-disk, de-synchronize the old folder and repeat these steps for every folder. The problem that it still takes a lot of time to directly download files from the website version, remain tho. I don't really know what could be.
- Walter3 years agoDropbox Staff
Does the issue persist after clearing your browser's cache or on another browser/incognito window riccardo28?
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