We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

cohenben's avatar
cohenben
Helpful | Level 5
7 years ago

Is there a fix if my Dropbox file download keeps failing?

Every time I try to download a file I get a failed status in Chrome or Safari. When I download in Firefox it fails, however Firefox allows me to "restart" the download and it begins again where it le...
Download
Error Messages
File access
Web
  • chrismonico's avatar
    chrismonico
    7 years ago
    Good news here, the problem has been fixed...I was able to download a 23GB file from the web @ a consistent 30mb/sec...took 13 minutes. Dropbox support emailed me this morning to let me know:

    We've had our engineers working on this and the good news is the problem has been fixed. Please check again and you should find that the correct modified time is now displayed on files uploaded via the Dropbox website.

    Sorry for any inconvenience this caused.

    Thanks everyone

AJS1's avatar
AJS1
New member | Level 2
7 years ago

Dropbox downloads are still very poor on my system. Its seem Dropbox is a bit of a one trick pony; great for synch, poor for downloads or uploads or file management.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!