We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
ethan233
4 months agoNew member | Level 2
I cant open a downloaded zip folder because it is "invalid", why?
ok, I need help because when I waited a couple hours for a file to download to my pc, it said my internet was slow even though I was running a wired connection and I was like "whatever" but when it finally finished, I went to file explorer and when I opened the zip folder it said "could not open the zip folder because it is "invalid"" now it might be because of the size which is 41,000,000kb but I have seen other people experiencing the same issue with even smaller zip folders like 10mb. so with that being said, does anyone have any recommendations about how to fix this and make the folder openable?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!