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Forum Discussion

DBJulie's avatar
DBJulie
New member | Level 2
3 years ago

How to Download your online DB files to an External Harddrive

Aloha,

I'm trying to download something big to my external HD.  It cannot fit on my computer harddrive so it has to go direct to the external drive.

Please let me know how I can change the download directory setting (at least temporarily) to achieve this.  I realize I could do it through windows but it will take a long time and I will need to download other files to the desktop in the meantime, so I prefer to change the setting within dropbox online.

 

JUST FYI (I don't have the drobbox desktop app installed fyi and cannot fit the files on the desktop anyway)

 

Thank you!  

Julie

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi DBJulie, thanks for messaging the Community.

     

    In general, when you download from the Dropbox site, you should be able to specific where you want to save the file, like with any other site.

     

    If you're not getting the option to pick, then there might be a browser setting that is automatically forcing files to download into your internal drive. I'd recommend checking the settings in the browser to change this to allow you to choose where downloads go.

     

    Keep me updated with any progress!

    • lewisrdixon's avatar
      lewisrdixon
      New member | Level 2

      I'm having the same issue, and my browser isn't the issue...

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey lewisrdixon, like my colleague Jay mentioned, the Dropbox website will download files to the default download location of your browser.

         

        Have you searched your browser's settings to find/change that location?

  • Graham's avatar
    Graham
    Icon for Community Manager rankCommunity Manager

    Hi DBJulie,

     

    Thanks for posting on the Dropbox community! I hope you are well today. I just wanted to follow up with you here today to see if you had managed to Download the file to your desired location. If you're still struggling, please just let us know and we'll try our best to get it sorted for you. 

     

    Also, lewisrdixon, I hope you well today, too! Did you manage to solve your issue based on the advice my colleagues gave you?

     

    Thanks again to you both, and have a great day!

    Graham

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