You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Star B.'s avatar
Star B.
Explorer | Level 4
11 years ago

"Error. Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified."

I'm getting the error message "Error. Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified." I cannot get anywhere. I barely finally got to this page s...
Error Messages
View
Web
  • Marco P.'s avatar
    Marco P.
    11 years ago

    Hi all,

    Thanks for bringing up this issue on our Forum!

    The website is now back to normal. If anyone should get an error message again, you can always write here or contact us by opening a support request on our support page: https://www.dropbox.com/support

    Thanks for using Dropbox and our Forum!

Ted A.'s avatar
Ted A.
New member | Level 1
11 years ago

Same here. How inconvenient.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!