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Forum Discussion

JamieCarr0520's avatar
JamieCarr0520
Helpful | Level 5
3 years ago

Error message: Cannot open this file. Access denied.

I cannot open files within one of my folders on my desktop app. I get the error message "There was an error opening this file. Access denied." I am able to open the files in this folder on the web or...
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  • JamieCarr0520's avatar
    JamieCarr0520
    3 years ago

    Hi everyone. It turns out that the file path was way too long. We shortened a bunch of the folder names and that seemed to work! Thanks for all the help.

JamieCarr0520's avatar
JamieCarr0520
Helpful | Level 5
3 years ago

Hi everyone. It turns out that the file path was way too long. We shortened a bunch of the folder names and that seemed to work! Thanks for all the help.

  • Chris_J's avatar
    Chris_J
    Icon for Super User rankSuper User
    3 years ago

    Thanks for letting us know.  this will help someone in the future if they have the same issue

     

    Happy Dropboxing

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