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Forum Discussion
Error message: Cannot open this file. Access denied.
I cannot open files within one of my folders on my desktop app. I get the error message "There was an error opening this file. Access denied." I am able to open the files in this folder on the web or...
Hi everyone. It turns out that the file path was way too long. We shortened a bunch of the folder names and that seemed to work! Thanks for all the help.
FYI, I can go onto a browser, open the documents no problem, and even download the document to my laptop and open it. I can even copy the document from that folder, move it to a different folder, and open it. The issue is only occurring when I try to open that specific document from that folder.
Chris_J
Super User
Super UserThanks for elaborating here on your problem. Question: you stated that you have full permissions, how do you know? did you do what the article that I've linked suggested?
it says specific procedures to cure permissions issues. I don't know if you are using Windows or Mac but it certainly helps
