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danens1863's avatar
danens1863
New member | Level 2
4 years ago

ERROR: 0X80070780 File cannot be opened by the system

Greetings,   The frequency of the following error is occurring more and more: ERROR: 0X80070780 File cannot be opened by the system   Trying to open several PDFs and it says it is impos...
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  • Larzous's avatar
    Larzous
    2 years ago

    I was able to fix this -- you have to uninstall (reboot) and then re-install dropbox.  That re-installed all the permission stuff and got it working.  Sadly there is no 'repair' option and I just went right for uninstall/reinstall.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
Hey Roger H.15, hope it’s OK if I jump in! 

Would it be possible to provide a screenshot of any errors you keep receiving when trying to open your files? 

Also, does this happen specifically for files that are set as Online-only or for local ones, too? 

Let me know!
Roger H.15's avatar
Roger H.15
Explorer | Level 4
3 years ago

Nancy Thanks for your response. It seems to be a problem when I view photos on my PC (Dell Laptop running windows 10 and link to dropbox. When I go into dropbox directly thankfully all photos are there.

 

and

any advice or assistance would really be appreciated. Not sure what triggered this corruption, It could have been a recent windows upgrade, as they used to work for many years very nicely.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hey Roger H.15, happy Monday!

    Are you able to open your files when they are set to local?
    • Roger H.15's avatar
      Roger H.15
      Explorer | Level 4
      3 years ago

      Hi

      Yes but I have to individually click each picture and ask for local. Not sure why this changed but its quite painful. It is a real issue in the file manager - I can see them all if I go into drobox directly.

      • Larzous's avatar
        Larzous
        New member | Level 2
        2 years ago

        I'm getting this error.  I'm trying to move an 'online-only' file to a different folder via cut/paste and it isn't working on my laptop.  When I'm at home on my top tier PC I don't have issues, but on this laptop I'm getting errors.  -- Obviously I can download and move the file.  But I don't want to do that on my limited bandwidth when I'm not home.  

         

        Why can I not move files that are 'online-only'?  Is there a setting I'm missing?  All it should be doing is updating metadata on files and tell dropbox to move then.  I can normally do this, but on this PC I can't.

         

        I also want to delete a file, but it won't let me.

         

         

         

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