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Forum Discussion
ERROR: 0X80070780 File cannot be opened by the system
Greetings,
The frequency of the following error is occurring more and more:
ERROR: 0X80070780 File cannot be opened by the system
Trying to open several PDFs and it says it is impos...
I was able to fix this -- you have to uninstall (reboot) and then re-install dropbox. That re-installed all the permission stuff and got it working. Sadly there is no 'repair' option and I just went right for uninstall/reinstall.
I can see this error as well. It has corrupted all my photos which is causing now a very painful process. Thank god I have a cold back up - I dont think I will use Dropbox for photo any longer. Its just very poor management and user experience.
I also have not been able to fix it and I dont want to involve Microsoft windows or any other software, I bought drobox because I want to use that one application - not be forced to use others.
- Nancy
Dropbox Staff
Hey Roger H.15, hope it’s OK if I jump in!
Would it be possible to provide a screenshot of any errors you keep receiving when trying to open your files?
Also, does this happen specifically for files that are set as Online-only or for local ones, too?
Let me know!Nancy Thanks for your response. It seems to be a problem when I view photos on my PC (Dell Laptop running windows 10 and link to dropbox. When I go into dropbox directly thankfully all photos are there.
and
any advice or assistance would really be appreciated. Not sure what triggered this corruption, It could have been a recent windows upgrade, as they used to work for many years very nicely.
- Hannah
