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danens1863's avatar
danens1863
New member | Level 2
4 years ago

ERROR: 0X80070780 File cannot be opened by the system

Greetings,   The frequency of the following error is occurring more and more: ERROR: 0X80070780 File cannot be opened by the system   Trying to open several PDFs and it says it is impos...
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  • Larzous's avatar
    Larzous
    2 years ago

    I was able to fix this -- you have to uninstall (reboot) and then re-install dropbox.  That re-installed all the permission stuff and got it working.  Sadly there is no 'repair' option and I just went right for uninstall/reinstall.

Roger H.15's avatar
Roger H.15
Explorer | Level 4
3 years ago

I can see this error as well. It has corrupted all my photos which is causing now a very painful process. Thank god I have a cold back up - I dont think I will use Dropbox for photo any longer. Its just very poor management and user experience.

I also have not been able to fix it and I dont want to involve Microsoft windows or any other software, I bought drobox because I want to use that one application - not be forced to use others.

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hey Roger H.15, hope it’s OK if I jump in! 

    Would it be possible to provide a screenshot of any errors you keep receiving when trying to open your files? 

    Also, does this happen specifically for files that are set as Online-only or for local ones, too? 

    Let me know!
    • Roger H.15's avatar
      Roger H.15
      Explorer | Level 4
      3 years ago

      Nancy Thanks for your response. It seems to be a problem when I view photos on my PC (Dell Laptop running windows 10 and link to dropbox. When I go into dropbox directly thankfully all photos are there.

       

      and

      any advice or assistance would really be appreciated. Not sure what triggered this corruption, It could have been a recent windows upgrade, as they used to work for many years very nicely.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago
        Hey Roger H.15, happy Monday!

        Are you able to open your files when they are set to local?

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