We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
starlightof
4 months agoExplorer | Level 3
Dropbox is infinitely duplicating all the files in the folder
Video of the issue [removed shared link to prevent excess traffic]
This is solely a visual issue, the files themselves aren't actually created. As soon as I refresh the page, the files are gone...
starlightof
Explorer | Level 3
I believe today was the first time ever, although I know that my colleagues had this exact issue before with this folder.
The folder is not made by me, it is shared via a link by another user.
I just tested incognito mode — same behavior happens.
I've also checked other folders and it happens there as well. To be fair though — they're all in the same folder (by that I mean that we have a main folder which contains 3 other folders that I use). I don't have any other folders to test unfortunately, perhaps you could share one with me so I can check if that's a problem related to my exact folders, or if it's happening across the whole website.
Nancy
4 months agoDropbox Staff
I’m afraid I can’t share any folders either, starlightof.
If you have a Dropbox account of your own, can you create a new folder perhaps, upload 2-3 files and then create a shared link for it? If you view this link via incognito mode, while NOT being signed into your Dropbox account, do you see the same thing?
- starlightof4 months agoExplorer | Level 3
Just tested it, it's just fine for my own folder.
There's also a completely different folder from the same user that shared the initial folder with me, and it also has the same issue. Perhaps it's somehow related to them having a LOT of video files in it? 100-150+ videos? Can't test this with my own folder as I just don't have that many videos to upload to Dropbox, unfortunately.
There are also more of my colleagues who are also experiencing this issue today. For some, changing the browser and clearing cache worked, but once again, it didn't work for me.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!