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Forum Discussion
I can't rename a file I duplicated on Mac OS
i have seen this come up before, but haven't seen a fix.
when i duplicate a file, on mac (sonoma 14.6.1) i am unable to rename the file. this is a standard part of my work flow and highly frustrati...
Glad to hear the behavior doesn’t persist, at least for now. If this resurfaces though in the future, feel free to let us know here and we can continue looking into this.
Nancy
Dropbox Staff
Dropbox StaffThe files you see in your Finder > Dropbox folder should be connected to the Dropbox desktop app, which syncs them to your Dropbox account online.
Can you look at your menu bar and let me know if you can see a small Dropbox icon there? If you can, I’d like to know the syncing status and app version it reports.
Other than that, please try quitting - relaunching the Dropbox app (from your Finder > Applications folder) and let me know if the issue persists after that.
I already posted that Dropbox was synced, and the Dropbox version.
I had also quit and restarted the Dropbox app several times. The problem persists.
- Jay
Hi Douglas F.5, could you give us more details on exactly how you're not able to rename or move the file in the Dropbox folder?
Are you not given the option to rename it, do you get an error when doing so, or does it revert to the original name? Is this the same when dragging the file?
In case you haven't read the whole thread and until Dropbox actually fixes this bug, the only way I've found to make it normal again is to restart the computer. Such a hassle but (fingers crossed) it's fixed it for me – sometimes for weeks, sometimes for only days but it's still better than not being able to move or rename a file - such a hassle to workflow.
>> Are you not given the option to rename it, do you get an error when doing so, or does it revert to the original name? Is this the same when dragging the file?
There is no option to rename the file (which would be below "Get Info" in the file pop-up), single-clicking on the file does not put it into filename edit mode (nothing happens at all on single-click except selection, and since there is no name change there is no reversion to the original name). When dragging the file, to a sub-folder or a different folder, you get the gray "no" circle so it doesn't go anywhere. It felt to me like a volume mount/control issue, but that's hard to explain without being able to dig deeper into Dropbox.
I have updated to macOS Sequoia 15.0.1 and the problem hasn't reappeared, including doing the same process on the same files where I experienced it on macOS 14.
